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Troubleshooting Tips: What to Do When My Canon Printer Won’t Print

  • markscull20
  • Jul 1
  • 4 min read

If your Canon printer won’t print +1-801-878-6858, check for paper jams, low ink levels, or offline status. Ensure it’s properly connected to your computer or Wi-Fi network. Clear the print queue and restart both the printer and computer. Updating or reinstalling the printer drivers may also resolve the issue.



Canon Printer Won’t Print? Here’s How to Fix It Fast


Canon printers are known for their reliability and performance, but like any device, they can sometimes run into issues. One of the most common problems users face is when the Canon printer won’t print +1-801-878-6858 at all—no error message, no sound, just silence. If you’re facing this frustrating situation, don’t worry. This guide will walk you through the most effective steps to quickly get your Canon printer working again.

Let’s explore the most common causes and step-by-step fixes for when your Canon printer is not printing +1-801-878-6858.


Common Reasons Why Your Canon Printer Won’t Print


Before we jump into solutions, here are some typical reasons why your Canon printer might not be printing +1-801-878-6858:

  • Printer is offline or not set as default

  • Outdated or corrupted printer drivers

  • Paper or ink issues

  • Clogged printhead or nozzles

  • Pending or stalled print jobs in the queue

  • USB or Wi-Fi connectivity problems

  • Firmware or software glitches

Identifying the root cause is the key to resolving the issue efficiently.




Step 1: Check Basic Printer Status


Start with the basics—check that your printer is turned on, connected properly, and not showing any error lights.

  • Make sure the power cable is secure and the printer is turned on.

  • If the printer has a display screen, check for any error messages or blinking warning lights.

  • Ensure there is enough paper in the tray and ink or toner is not empty.

If your printer has been idle for a while, it may enter sleep mode. Try pressing the power or home button to wake it up.


Step 2: Set Canon Printer as Default and Online


Your system may be sending the print job to a virtual printer or an offline device.

On Windows:

  1. Go to Control Panel > Devices and Printers.

  2. Right-click on your Canon printer and select Set as default printer.

  3. Ensure the printer is not offline. If it says “Offline,” right-click and choose Use Printer Online.

On macOS:

  1. Go to System Settings > Printers & Scanners.

  2. Select your Canon printer and ensure it’s set as default.

  3. Remove and re-add the printer if it appears unresponsive.


Step 3: Cancel and Clear the Print Queue

A jammed or corrupt print job in the queue can prevent the Canon printer from printing.

On Windows:

  1. Go to Devices and Printers.

  2. Right-click on your Canon printer and choose See what’s printing.

  3. Click Printer > Cancel All Documents.

On macOS:

  1. Open Printers & Scanners.

  2. Select your printer and open the Print Queue.

  3. Delete or cancel all pending jobs.

Once cleared, restart the printer and try printing again.


Step 4: Reconnect or Check USB/Wi-Fi Connection


If your Canon printer is not printing, it might be due to a lost connection with your computer.

  • For USB printers: Try a different USB port or cable. Make sure the cable is tightly connected on both ends.

  • For wireless printers: Ensure the printer is connected to the correct Wi-Fi network.

    • Print a network configuration page to confirm.

    • Reconnect using the Wireless LAN Setup option from the printer’s menu.

Also, ensure your computer is on the same network as the printer.


Step 5: Update or Reinstall Canon Printer Drivers


An outdated or corrupted driver can be the reason your Canon printer won’t print.

How to Update Drivers:

  1. Visit the Canon Support page.

  2. Search for your printer model.

  3. Download the latest drivers and software for your operating system.

  4. Install the drivers and restart your computer.

If updating doesn’t help, uninstall the printer and reinstall it completely using the downloaded setup.




Step 6: Clean Printhead and Nozzles


Sometimes the printer may go through the motion of printing, but the pages come out blank or partially printed. This usually indicates clogged printheads.

How to clean:

  • Go to the printer’s maintenance or tools menu.

  • Select Cleaning or Deep Cleaning.

  • After cleaning, print a nozzle check pattern to confirm proper ink flow.

Repeat the process if the problem persists. You can also access these tools through Canon’s desktop software.





Step 7: Check Ink or Toner Levels


Running out of ink is a common but often overlooked reason why a Canon printer won’t print.

  • Check ink levels using the printer’s display or through the Canon software on your computer.

  • Replace any low or empty cartridges—even if you’re printing in black and the color is low.

  • Ensure cartridges are installed correctly and securely.

Using genuine Canon cartridges is recommended to avoid compatibility issues.


Step 8: Restart Devices and Perform Hard Reset


Rebooting can help resolve minor firmware or connectivity glitches.

  • Turn off your Canon printer and unplug it.

  • Restart your computer.

  • After a few minutes, plug in and turn on the printer.

  • Try printing a test page again.

This simple action can often restore communication between devices.


When to Contact Canon Support


If none of these steps resolve the canon printer won't print +1-801-878-6858 issue, it could be due to a hardware malfunction such as:

  • Faulty printhead

  • Damaged mainboard

  • Sensor or tray malfunction

In this case, contact Canon customer support or take the printer to an authorized service center. Visit the Canon USA Support Page to access live chat, drivers, manuals, and repair options.




Final Thoughts


Dealing with a Canon printer that won’t print +1-801-878-6858 can be frustrating, but the fix is often simpler than you think. Whether it’s clearing a stuck print queue, updating drivers, or reconnecting your device, these steps should help you resolve most printing issues quickly.

By keeping your printer updated and regularly maintained, you can minimize printing interruptions and enjoy a smoother user experience. If problems persist, Canon’s support team is ready to help get you back on track.


 
 
 

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To contact Canon printer support, call +1-801-878-6858, available Monday to Friday from 9 AM to 9 PM EST. This toll-free number connects you with Canon’s technical support team for help with setup, driver installation, wireless connectivity, and error troubleshooting. You can also visit the official Canon Printer support +1-801-878-6858 t to access live chat, email assistance, driver downloads, and product manuals. Before reaching out, have your printer’s model number and serial number ready for quicker service. Canon also offers community forums and helpful guides for self-service solutions to common printer issues.

Click Here For Live Chat With Canon Printer Support

 

Canon Printer Support – Complete Guide to Help, Troubleshooting, and Customer Assistance

Canon printers are renowned for their high-quality output, durable hardware, and user-friendly design. However, like any electronic device, Canon printers can occasionally run into issues—ranging from connectivity problems and paper jams to scanning failures or offline errors. That’s where Canon Printer Support phone number +1-801-878-6858 comes into play. This article offers a comprehensive guide on how to access Canon printer support, solve common problems, and connect with the right resources to keep your printer running smoothly.

What Is Canon Printer Support?

Canon Printer Support number +1-801-878-6858 is the official help service offered by Canon for troubleshooting, technical assistance, product setup, and customer service. Whether you're using a PIXMA, MAXIFY, imageCLASS, or imageRUNNER model, Canon printer support covers a wide range of hardware and software issues for both home and office printers.

The support is available through:

  • Canon printer support number +1-801-878-6858

  • Online live chat with Canon support agents

  • Email support for product-specific queries

  • Downloadable drivers, software, and manuals

  • Virtual troubleshooting guides and FAQs

Common Issues Resolved by Canon Printer Support

Canon’s support resources are designed to help users with various problems, including:

  • Printer not connecting to Wi-Fi

  • Printer showing as offline

  • Canon printer not printing or scanning

  • Driver installation issues

  • Firmware update guidance

  • Ink cartridge recognition problems

  • Paper jams and hardware errors

  • Canon IJ Setup and wireless configuration

Whether you’re a beginner or an experienced user, Canon provides step-by-step solutions to help resolve these problems.

Click Here For Live Chat With Canon Printer Support

 

 

How to Access Canon Printer Support Online

Canon offers a user-friendly support website tailored to different printer models.

 

Steps to Access Support:

  1. Visit the official Canon support website.

  2. Enter your printer model (e.g., PIXMA TS5320, imageCLASS MF644Cdw).

  3. Access the available downloads, FAQs, troubleshooting articles, and user manuals.

 

Features of Canon’s Support Portal:

  • Searchable knowledge base for DIY troubleshooting

  • Live chat support with Canon experts

  • Product registration to manage your warranties

  • Repair request submission for in-warranty or out-of-warranty devices

 

Download Canon Drivers and Software

One of the most requested Canon printer support number +1-801-878-6858 services is help with driver and software installation. If your printer isn’t recognized by your PC or Mac, installing or updating the driver can often fix the problem.

 

How to Download:

  1. Go to Canon's support page.

  2. Enter your printer model.

  3. Choose your operating system (Windows 11, macOS Ventura, etc.).

  4. Download the latest drivers, utilities, or firmware.

Some popular tools include:

  • Canon IJ Network Tool

  • Canon IJ Printer Assistant Tool

  • Canon Easy-PhotoPrint Editor

  • Canon PRINT Inkjet/SELPHY mobile app

 

Canon Printer Setup Help

Canon provides simple setup guides for both wired and wireless printers. If you’ve just bought a new Canon printer, follow the included Quick Start Guide or visit Canon’s online setup portal (ij.start.canon).

 

For Wireless Setup:

  1. Turn on the printer and Wi-Fi router.

  2. On the printer screen, go to Wi-Fi Setup > Easy Setup.

  3. Select your Wi-Fi network and enter the password.

  4. Complete the setup using the Canon PRINT app or a computer browser.

If your printer doesn’t have a screen, use the WPS method or USB setup via your computer.

 

Canon Printer Troubleshooting Guide

Here are quick fixes to some of the most common Canon printer issues:

 

1. Canon Printer Offline

  • Ensure the printer is powered on.

  • Check that it’s connected to the same network as your device.

  • On Windows, go to Devices and Printers > Canon Printer > Right-click > Use Printer Online.

 

2. Canon Printer Not Printing

  • Confirm there's no paper jam or low ink.

  • Update or reinstall drivers.

  • Restart the printer and computer.

 

3. Wi-Fi Not Connecting

  • Re-enter the Wi-Fi password.

  • Use the Canon network tool to reconnect.

  • Make sure the router supports 2.4 GHz (not all Canon models support 5 GHz).

 

4. Scanning Problems

  • Ensure the correct scanner is selected.

  • Update the Canon scanning utility software.

  • Reset the network if scanning fails over Wi-Fi.

 

Canon Printer Helpline Numbers

For real-time support, Canon offers regional support numbers you can call. These numbers vary by country and printer type (home, office, or professional series).

When calling:

  • Keep your printer model and serial number ready.

  • Describe the issue clearly.

  • Ask for help with repairs, firmware updates, or connectivity problems.

You can find the official Canon printer helpline number on their website under the “Contact Us”section.

Click Here For Live Chat With Canon Printer Support

 

Canon Printer Support for Businesses

Canon also offers dedicated enterprise support for imageRUNNER and imagePRESS devices. This includes:

  • Scheduled maintenance

  • On-site repairs

  • Priority phone support

  • Workflow optimization solutions

For business support, you can contact Canon’s Business Solutions Division or request a consultation.

 

Conclusion

Whether you need help with setup, connectivity, or performance issues, Canon printer support number +1-801-878-6858 is equipped to provide fast, accurate, and personalized assistance. With an extensive knowledge base, driver download options, chat and phone support, Canon ensures its users are never left without help. By taking advantage of Canon's support +1-801-878-6858, you can quickly get your printer back up and running—ensuring smooth operation for all your printing tasks.

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