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How to Fix Canon Printer Not Printing: 5 Simple Steps to Solve

  • markscull20
  • Jul 1
  • 4 min read

If your Canon printer is not printing +1-801-878-6858, check for low ink, paper jams, or connectivity issues. Ensure it's set as the default printer and that the print queue is clear. Restart both the printer and computer, and reinstall or update the printer drivers if the issue continues.




Troubleshooting Guide: Canon Printer Not Printing Properly


Is your Canon printer not printing +1-801-878-6858 even though it's turned on, connected, and appears to be functioning? You're not alone. Many users face this frustrating issue where the Canon printer simply refuses to print, be it black and white or color, despite being properly set up. Thankfully, most printing problems can be resolved without professional help if you know where to look.

In this detailed guide, we’ll break down 5 simple yet effective steps to fix a Canon printer that’s not printing +1-801-878-6858—so you can get back to your work without delays.


Common Causes of Canon Printer Not Printing

Before jumping into the solutions, it's important to understand some of the most frequent reasons your Canon printer is not printing +1-801-878-6858

  • Low or empty ink cartridges

  • Clogged printhead nozzles

  • Outdated or corrupted drivers

  • Print jobs stuck in the queue

  • Wrong printer selected or offline mode enabled

By identifying the root cause, you can save time and apply the correct fix more quickly.




Step 1: Check Ink Cartridges and Paper

Let’s start with the basics. Often, the most overlooked causes of a Canon printer not printing +1-801-878-6858 involve the ink and paper supply.

What to do:

  • Check Ink Levels: Most Canon printers have an ink status screen or report. Ensure that none of the cartridges are empty or dried out.

  • Replace Empty Cartridges: If any cartridge is low, replace it—even if only color is low and you’re trying to print black-and-white.

  • Use Canon Original Cartridges: Generic ink may not be recognized properly, resulting in print errors.

  • Ensure There’s Paper: Make sure the paper tray has paper, is not jammed, and the paper is properly aligned.

Also, confirm that the printer cover is closed and no error lights are blinking.


Step 2: Clean the Printhead

If your Canon printer runs but prints blank pages or streaked prints, printhead blockage may be the issue.

Here’s how to clean it:

On the printer:

  1. Go to the printer's Maintenance or Settings menu.

  2. Choose Cleaning or Deep Cleaning.

  3. Let the process complete and print a test page.

On a computer (Canon Printer Assistant Tool):

  1. Open the Canon software on your PC.

  2. Select your printer model and go to the Maintenance tab.

  3. Choose Cleaning or Deep Cleaning options.

Repeat the cleaning process 2–3 times if the issue persists. Do not remove the cartridges and clean them manually unless instructed in the manual.


Step 3: Cancel and Requeue Print Jobs

A backlog of stuck or corrupted print jobs can block new print tasks, making it seem like your Canon printer is not printing.

On Windows:

  1. Go to Control Panel > Devices and Printers.

  2. Right-click your Canon printer and click See what’s printing.

  3. Cancel all print jobs.

  4. Right-click the printer again and select Use Printer Online if it's offline.

On macOS:

  1. Open System Settings > Printers & Scanners.

  2. Click your Canon printer.

  3. Open the print queue and cancel all pending jobs.

After clearing the queue, send a new print command and check if the issue is resolved.




Step 4: Update or Reinstall Printer Drivers

Outdated or corrupted drivers can prevent your printer from functioning properly.

How to update Canon printer drivers:

  1. Go to the Canon Support website.

  2. Enter your printer model (e.g., PIXMA MG3620, TR4520, etc.).

  3. Select your operating system and download the latest driver software.

  4. Install the driver and restart your computer.

Alternatively, uninstall the current driver via Device Manager (Windows) or Printers & Scanners (macOS) before reinstalling the latest version.

Keeping your drivers updated ensures compatibility with system updates and new applications.


Step 5: Set Canon Printer as Default and Check Connections

If your canon printer is connected but still not printing +1-801-878-6858, it may not be selected as the default device, or the connection type may be unstable.

Set as Default Printer:

Windows:

  • Go to Control Panel > Devices and Printers.

  • Right-click your Canon printer.

  • Select Set as Default Printer.

macOS:

  • Go to System Settings > Printers & Scanners.

  • Set the Canon printer as default from the drop-down list.

Check Connection Type:

  • USB: Make sure the cable is connected properly and try using a different USB port.

  • Wi-Fi: Ensure your printer is on the same Wi-Fi network as your computer. Reconnect it if necessary.

  • Ethernet: Check for loose cables and router settings if using a wired connection.




When to Contact Canon Printer Support

If your Canon printer still doesn’t print after all troubleshooting steps, it could be a hardware issue such as:

  • Defective printhead or logic board

  • Broken USB/Wi-Fi module

  • Internal sensor failure

At this point, reach out to Canon Printer Support through their official support page or call the Canon printer customer service number +1-801-878-6858. Have your printer model, serial number, and a description of the issue ready for faster assistance.


Final Thoughts


The Canon printer not printing +1-801-878-6858 issue is more common than you'd think, but the good news is that it’s often caused by minor problems that are easy to fix. From checking ink levels and cleaning the printhead to reinstalling drivers and setting the correct printer as default, the steps outlined above should help restore your printer to working order.

Consistent maintenance, using genuine ink, and keeping your printer software updated will reduce the chances of future issues. If all else fails, Canon’s dedicated support is just a click or call away.


 
 
 

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To contact Canon printer support, call +1-801-878-6858, available Monday to Friday from 9 AM to 9 PM EST. This toll-free number connects you with Canon’s technical support team for help with setup, driver installation, wireless connectivity, and error troubleshooting. You can also visit the official Canon Printer support +1-801-878-6858 t to access live chat, email assistance, driver downloads, and product manuals. Before reaching out, have your printer’s model number and serial number ready for quicker service. Canon also offers community forums and helpful guides for self-service solutions to common printer issues.

Click Here For Live Chat With Canon Printer Support

 

Canon Printer Support – Complete Guide to Help, Troubleshooting, and Customer Assistance

Canon printers are renowned for their high-quality output, durable hardware, and user-friendly design. However, like any electronic device, Canon printers can occasionally run into issues—ranging from connectivity problems and paper jams to scanning failures or offline errors. That’s where Canon Printer Support phone number +1-801-878-6858 comes into play. This article offers a comprehensive guide on how to access Canon printer support, solve common problems, and connect with the right resources to keep your printer running smoothly.

What Is Canon Printer Support?

Canon Printer Support number +1-801-878-6858 is the official help service offered by Canon for troubleshooting, technical assistance, product setup, and customer service. Whether you're using a PIXMA, MAXIFY, imageCLASS, or imageRUNNER model, Canon printer support covers a wide range of hardware and software issues for both home and office printers.

The support is available through:

  • Canon printer support number +1-801-878-6858

  • Online live chat with Canon support agents

  • Email support for product-specific queries

  • Downloadable drivers, software, and manuals

  • Virtual troubleshooting guides and FAQs

Common Issues Resolved by Canon Printer Support

Canon’s support resources are designed to help users with various problems, including:

  • Printer not connecting to Wi-Fi

  • Printer showing as offline

  • Canon printer not printing or scanning

  • Driver installation issues

  • Firmware update guidance

  • Ink cartridge recognition problems

  • Paper jams and hardware errors

  • Canon IJ Setup and wireless configuration

Whether you’re a beginner or an experienced user, Canon provides step-by-step solutions to help resolve these problems.

Click Here For Live Chat With Canon Printer Support

 

 

How to Access Canon Printer Support Online

Canon offers a user-friendly support website tailored to different printer models.

 

Steps to Access Support:

  1. Visit the official Canon support website.

  2. Enter your printer model (e.g., PIXMA TS5320, imageCLASS MF644Cdw).

  3. Access the available downloads, FAQs, troubleshooting articles, and user manuals.

 

Features of Canon’s Support Portal:

  • Searchable knowledge base for DIY troubleshooting

  • Live chat support with Canon experts

  • Product registration to manage your warranties

  • Repair request submission for in-warranty or out-of-warranty devices

 

Download Canon Drivers and Software

One of the most requested Canon printer support number +1-801-878-6858 services is help with driver and software installation. If your printer isn’t recognized by your PC or Mac, installing or updating the driver can often fix the problem.

 

How to Download:

  1. Go to Canon's support page.

  2. Enter your printer model.

  3. Choose your operating system (Windows 11, macOS Ventura, etc.).

  4. Download the latest drivers, utilities, or firmware.

Some popular tools include:

  • Canon IJ Network Tool

  • Canon IJ Printer Assistant Tool

  • Canon Easy-PhotoPrint Editor

  • Canon PRINT Inkjet/SELPHY mobile app

 

Canon Printer Setup Help

Canon provides simple setup guides for both wired and wireless printers. If you’ve just bought a new Canon printer, follow the included Quick Start Guide or visit Canon’s online setup portal (ij.start.canon).

 

For Wireless Setup:

  1. Turn on the printer and Wi-Fi router.

  2. On the printer screen, go to Wi-Fi Setup > Easy Setup.

  3. Select your Wi-Fi network and enter the password.

  4. Complete the setup using the Canon PRINT app or a computer browser.

If your printer doesn’t have a screen, use the WPS method or USB setup via your computer.

 

Canon Printer Troubleshooting Guide

Here are quick fixes to some of the most common Canon printer issues:

 

1. Canon Printer Offline

  • Ensure the printer is powered on.

  • Check that it’s connected to the same network as your device.

  • On Windows, go to Devices and Printers > Canon Printer > Right-click > Use Printer Online.

 

2. Canon Printer Not Printing

  • Confirm there's no paper jam or low ink.

  • Update or reinstall drivers.

  • Restart the printer and computer.

 

3. Wi-Fi Not Connecting

  • Re-enter the Wi-Fi password.

  • Use the Canon network tool to reconnect.

  • Make sure the router supports 2.4 GHz (not all Canon models support 5 GHz).

 

4. Scanning Problems

  • Ensure the correct scanner is selected.

  • Update the Canon scanning utility software.

  • Reset the network if scanning fails over Wi-Fi.

 

Canon Printer Helpline Numbers

For real-time support, Canon offers regional support numbers you can call. These numbers vary by country and printer type (home, office, or professional series).

When calling:

  • Keep your printer model and serial number ready.

  • Describe the issue clearly.

  • Ask for help with repairs, firmware updates, or connectivity problems.

You can find the official Canon printer helpline number on their website under the “Contact Us”section.

Click Here For Live Chat With Canon Printer Support

 

Canon Printer Support for Businesses

Canon also offers dedicated enterprise support for imageRUNNER and imagePRESS devices. This includes:

  • Scheduled maintenance

  • On-site repairs

  • Priority phone support

  • Workflow optimization solutions

For business support, you can contact Canon’s Business Solutions Division or request a consultation.

 

Conclusion

Whether you need help with setup, connectivity, or performance issues, Canon printer support number +1-801-878-6858 is equipped to provide fast, accurate, and personalized assistance. With an extensive knowledge base, driver download options, chat and phone support, Canon ensures its users are never left without help. By taking advantage of Canon's support +1-801-878-6858, you can quickly get your printer back up and running—ensuring smooth operation for all your printing tasks.

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