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Step-by-Step Guide: Fix Canon Printer Won't Connect to WiFi Netwok Issue

  • markscull20
  • Jul 1
  • 4 min read

If your Canon printer won't connect to WiFi +1-801-878-6858 , check that you're using the correct network name and password. Ensure the printer is within range of the router, and restart both devices. Update the printer’s firmware if needed, and try reconnecting using the wireless setup wizard or WPS method.




Canon Printer Won’t Connect to WiFi – Step-by-Step Fixes to Reconnect


One of the most frustrating problems for users is when the Canon printer won’t connect to WiFi +1-801-878-6858, preventing wireless printing or scanning. If you’re facing this issue, you’re not alone—and fortunately, it's usually fixable with a few logical steps.


This guide will walk you through why your Canon printer is not connecting to WiFi +1-801-878-6858 and how to fix it using clear, step-by-step instructions.


Why Is My Canon Printer Not Connecting to WiFi?


Before jumping to solutions, it’s helpful to understand the common causes of WiFi connectivity issues:

  • Incorrect WiFi password or SSID

  • Printer is out of range or too far from the router

  • Router settings changed (e.g., new SSID or password)

  • Printer firmware or software is outdated

  • Network conflicts (such as IP address changes)

  • Interference from other devices or dual-band routers

  • Firewall or antivirus blocking the connection

Understanding the root cause can help you apply the right fix for your Canon printer not connecting to WiFi.




Step 1: Restart Printer and Router

Sometimes, a simple restart can fix connectivity problems:

  • Power off your Canon printer and unplug it.

  • Restart your router by unplugging it for 30 seconds.

  • Turn both devices back on and wait for them to fully initialize.

  • Try reconnecting the printer to WiFi.

This can clear temporary memory or network conflicts.


Step 2: Verify WiFi Network Name and Password

If you recently changed your WiFi network name (SSID) or password, your printer will not connect until it’s updated.

  1. On the printer, go to Settings > Wireless LAN Setup.

  2. Choose Easy Setup or Manual Setup.

  3. Select your WiFi network from the list.

  4. Enter the correct WiFi password.

  5. Wait for a connection confirmation.

If you select the wrong network or mistype the password, the printer won’t connect.


Step 3: Ensure 2.4GHz Compatibility

Many Canon printers support only 2.4GHz networks and will not connect to 5GHz bands. If you have a dual-band router:

  • Log into your router's admin panel.

  • Confirm your 2.4GHz network is enabled.

  • Connect your Canon printer to the 2.4GHz band.

  • Keep your computer on the same network for successful printing.


Step 4: Reconnect Using WPS (If Supported)

If your router and Canon printer support WPS (Wi-Fi Protected Setup), this is one of the fastest ways to reconnect:

  1. Press the WPS button on your router.

  2. Within 2 minutes, press and hold the Wi-Fi button on the printer until it blinks.

  3. The printer and router will sync automatically.

  4. Once the blinking stops, the connection should be successful.

If WPS isn’t supported, move to the manual setup method.


Step 5: Reinstall Canon Printer on Your Computer

Sometimes, the issue isn't with the WiFi connection but with your system’s ability to recognize the printer.

On Windows:

  • Go to Settings > Devices > Printers & Scanners.

  • Remove the existing Canon printer.

  • Click Add a printer or scanner and reinstall the device.

On Mac:

  • Open System Settings > Printers & Scanners.

  • Remove your Canon printer and click Add (+) to reconnect.

Make sure the printer is connected to the same WiFi network before reinstalling.




Step 6: Update Firmware and Drivers

Outdated firmware or printer drivers can prevent successful WiFi connectivity.

To update:

  1. Visit Canon's official support site.

  2. Enter your printer model.

  3. Download the latest firmware and drivers.

  4. Install them on your computer and restart both the computer and printer.

Keeping your Canon software up to date ensures compatibility with the latest WiFi protocols and OS updates.


Step 7: Assign a Static IP Address

Sometimes, IP address conflicts can break the connection between your printer and the network. Assigning a static IP address can help:

  1. Access your router’s admin interface.

  2. Find the printer under connected devices.

  3. Reserve or assign a static IP address for the printer.

  4. Update the IP address settings in the printer configuration.

This helps your network consistently recognize the printer without assigning a new IP every time.


Step 8: Disable Firewall or Antivirus Temporarily

Some antivirus programs or firewalls may block your printer from accessing the network.

  • Temporarily disable your firewall or antivirus.

  • Try connecting the printer again.

  • If successful, whitelist Canon software in your firewall settings.

Never leave your firewall disabled permanently—this step is only for testing.


Step 9: Reset Network Settings on the Printer

If nothing else works, resetting the printer’s network settings may solve the problem.

To reset:

  1. On your Canon printer, go to Settings > Device Settings > Reset Settings.

  2. Choose Reset LAN settings or Reset All (if you want a full reset).

  3. Reconnect using Easy Setup or WPS after the reset.

This removes any incorrect configurations or saved WiFi data that might be interfering.




Conclusion

If your Canon printer won’t connect to WiFi +1-801-878-6858, it doesn’t mean the device is faulty. Often, the issue is a misconfiguration or compatibility error that can be resolved with the steps above. Whether it's re-entering the correct network credentials, switching to a 2.4GHz band, or updating drivers, each fix addresses common causes behind a Canon printer not connecting to WiFi.

 
 
 

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To contact Canon printer support, call +1-801-878-6858, available Monday to Friday from 9 AM to 9 PM EST. This toll-free number connects you with Canon’s technical support team for help with setup, driver installation, wireless connectivity, and error troubleshooting. You can also visit the official Canon Printer support +1-801-878-6858 t to access live chat, email assistance, driver downloads, and product manuals. Before reaching out, have your printer’s model number and serial number ready for quicker service. Canon also offers community forums and helpful guides for self-service solutions to common printer issues.

Click Here For Live Chat With Canon Printer Support

 

Canon Printer Support – Complete Guide to Help, Troubleshooting, and Customer Assistance

Canon printers are renowned for their high-quality output, durable hardware, and user-friendly design. However, like any electronic device, Canon printers can occasionally run into issues—ranging from connectivity problems and paper jams to scanning failures or offline errors. That’s where Canon Printer Support phone number +1-801-878-6858 comes into play. This article offers a comprehensive guide on how to access Canon printer support, solve common problems, and connect with the right resources to keep your printer running smoothly.

What Is Canon Printer Support?

Canon Printer Support number +1-801-878-6858 is the official help service offered by Canon for troubleshooting, technical assistance, product setup, and customer service. Whether you're using a PIXMA, MAXIFY, imageCLASS, or imageRUNNER model, Canon printer support covers a wide range of hardware and software issues for both home and office printers.

The support is available through:

  • Canon printer support number +1-801-878-6858

  • Online live chat with Canon support agents

  • Email support for product-specific queries

  • Downloadable drivers, software, and manuals

  • Virtual troubleshooting guides and FAQs

Common Issues Resolved by Canon Printer Support

Canon’s support resources are designed to help users with various problems, including:

  • Printer not connecting to Wi-Fi

  • Printer showing as offline

  • Canon printer not printing or scanning

  • Driver installation issues

  • Firmware update guidance

  • Ink cartridge recognition problems

  • Paper jams and hardware errors

  • Canon IJ Setup and wireless configuration

Whether you’re a beginner or an experienced user, Canon provides step-by-step solutions to help resolve these problems.

Click Here For Live Chat With Canon Printer Support

 

 

How to Access Canon Printer Support Online

Canon offers a user-friendly support website tailored to different printer models.

 

Steps to Access Support:

  1. Visit the official Canon support website.

  2. Enter your printer model (e.g., PIXMA TS5320, imageCLASS MF644Cdw).

  3. Access the available downloads, FAQs, troubleshooting articles, and user manuals.

 

Features of Canon’s Support Portal:

  • Searchable knowledge base for DIY troubleshooting

  • Live chat support with Canon experts

  • Product registration to manage your warranties

  • Repair request submission for in-warranty or out-of-warranty devices

 

Download Canon Drivers and Software

One of the most requested Canon printer support number +1-801-878-6858 services is help with driver and software installation. If your printer isn’t recognized by your PC or Mac, installing or updating the driver can often fix the problem.

 

How to Download:

  1. Go to Canon's support page.

  2. Enter your printer model.

  3. Choose your operating system (Windows 11, macOS Ventura, etc.).

  4. Download the latest drivers, utilities, or firmware.

Some popular tools include:

  • Canon IJ Network Tool

  • Canon IJ Printer Assistant Tool

  • Canon Easy-PhotoPrint Editor

  • Canon PRINT Inkjet/SELPHY mobile app

 

Canon Printer Setup Help

Canon provides simple setup guides for both wired and wireless printers. If you’ve just bought a new Canon printer, follow the included Quick Start Guide or visit Canon’s online setup portal (ij.start.canon).

 

For Wireless Setup:

  1. Turn on the printer and Wi-Fi router.

  2. On the printer screen, go to Wi-Fi Setup > Easy Setup.

  3. Select your Wi-Fi network and enter the password.

  4. Complete the setup using the Canon PRINT app or a computer browser.

If your printer doesn’t have a screen, use the WPS method or USB setup via your computer.

 

Canon Printer Troubleshooting Guide

Here are quick fixes to some of the most common Canon printer issues:

 

1. Canon Printer Offline

  • Ensure the printer is powered on.

  • Check that it’s connected to the same network as your device.

  • On Windows, go to Devices and Printers > Canon Printer > Right-click > Use Printer Online.

 

2. Canon Printer Not Printing

  • Confirm there's no paper jam or low ink.

  • Update or reinstall drivers.

  • Restart the printer and computer.

 

3. Wi-Fi Not Connecting

  • Re-enter the Wi-Fi password.

  • Use the Canon network tool to reconnect.

  • Make sure the router supports 2.4 GHz (not all Canon models support 5 GHz).

 

4. Scanning Problems

  • Ensure the correct scanner is selected.

  • Update the Canon scanning utility software.

  • Reset the network if scanning fails over Wi-Fi.

 

Canon Printer Helpline Numbers

For real-time support, Canon offers regional support numbers you can call. These numbers vary by country and printer type (home, office, or professional series).

When calling:

  • Keep your printer model and serial number ready.

  • Describe the issue clearly.

  • Ask for help with repairs, firmware updates, or connectivity problems.

You can find the official Canon printer helpline number on their website under the “Contact Us”section.

Click Here For Live Chat With Canon Printer Support

 

Canon Printer Support for Businesses

Canon also offers dedicated enterprise support for imageRUNNER and imagePRESS devices. This includes:

  • Scheduled maintenance

  • On-site repairs

  • Priority phone support

  • Workflow optimization solutions

For business support, you can contact Canon’s Business Solutions Division or request a consultation.

 

Conclusion

Whether you need help with setup, connectivity, or performance issues, Canon printer support number +1-801-878-6858 is equipped to provide fast, accurate, and personalized assistance. With an extensive knowledge base, driver download options, chat and phone support, Canon ensures its users are never left without help. By taking advantage of Canon's support +1-801-878-6858, you can quickly get your printer back up and running—ensuring smooth operation for all your printing tasks.

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